*This position will sit in Atlanta, Georgia. An Account Director is the primary senior partner lead of the agency. This position is responsible for the overall health, profitability and growth of assigned accounts. POSITION RESPONSIBILITIES RESPONSIBILITY 1:  Provide Excellent Account Management

• Build strong partner relationships through trust-based partnership, passion, commitment, business expertise and flawless delivery.
• Leverage understanding of the brand, partner and our core competencies to ensure credibility in the industry and deliver great work.
• Ability to ask appropriate questions related to partner requests to ensure we have a clear understanding of the work that is requested.
• Provide strategic insight, recommendations and leadership to ultimately sell the best solutions.
• Attend key partner meetings and lead presentations as needed.
• Manages partner expectations with respect to timing, deliverables, and information needed.
• Answer partner requests in a timely and efficient manner.
• Monitor all deliverables to ensure work meets the needs communicated by partners.
• Looks for new opportunities outside of existing work and develops plans to grow business organically with assigned partners.

RESPONSIBILITY 2: Internal Project Management Excellence

• Become expert in internal software systems.
• Lead the flow of various projects through the agency’s system.
• Lead the development of creative briefs and project starter forms, and lead briefing sessions with the creative team.
• Collaborate with cross-discipline team to effectively manage ongoing agency outputs across accounts.
• Collaborate with broader team to develop the high-quality work.
• Manage sell-in strategy and presentation development.
• Develop and manage statements of work and identifies when changes are necessary based on partner needs.
• Provide clear direction to internal team following partner reviews.

RESPONSIBILITY 3: Manage Agency Resources

• Manage, motivate and develop assigned Account team members.
• Manage workload and work process within the account team, overseeing work of assigned employees.
• Lead and monitor day-to-day activities of assigned team members.
• Work with team members to identify growth opportunities and develop strategy to pursue growth.
• Communicate opportunities to direct report and collaborate on existing accounts as needed.

POSITION REQUIREMENTS

• BS degree in Marketing, Business, Communications or related field
• 8+ years of professional experience with regular partner contact
• 2+ years of professional management experience
• Excellent communication skills
• Ability to multi-task and collaborate
• Organized and detail-oriented
• Solution-oriented
• Ability to handle the pressure of meeting tight deadlines

MINIMUM REQUIREMENTS Ability to perform each essential duty satisfactorily.  Requirements and competencies include, but are not limited to, those listed below which are representative of the knowledge, skill and/or ability required to perform this job. Interested in learning more about the Account Director position with The Partnership? Submit your resume to connect@thepartnership.com with the subject line Account Director Resume.

*This position will sit in Atlanta, Georgia. An Account Supervisor has managing responsibility in all assigned work within the agency.In this role, you will lead multiple accounts, providing day-to-day leadership and ensuring that the creative product achieves campaign objectives for partners.

POSITION RESPONSIBILITIES

RESPONSIBILITY 1: External account management

• Builds strong partner relationships through trust-based partnership, passion, commitment, business expertise and flawless delivery.
• Leverages understanding of the brand, partner and our core competencies to ensure credibility in the industry and deliver great work.
• Asks appropriate questions related to partner requests to ensure we have a clear understanding of the work that is requested.
• Provides strategic insight to support work developed for partner ultimately sell the best solutions.
• Attends key partner meetings and provide detailed conference reports, inclusive of meeting results and key actions.
• Manages partner expectations with respect to timing, deliverables, and information needed.
• Answers partner requests in a timely and efficient manner.
• Monitors all deliverables to ensure work meets the needs communicated by partners.

RESPONSIBILITY 2: Internal project management

• Become knowledgeable in internal software systems including but not limited to Harvest for time keeping, Asana for task management and Teams for internal communication.
• Leads the flow of various projects through the agency’s system.
• Develops timelines for assigned projects and manage delivery of outputs based on these timelines.
• Leads the development of creative briefs and project starter forms, and lead briefing sessions with the creative team.
• Collaborates with broader team to develop the high-quality work.
• Manages sell-in strategy and presentation development.
• Develops and manage statements of work and identifies when changes are necessary based on partner needs.
• Provides clear direction to internal team following partner reviews.
• Looks for new opportunities outside of existing work and develops plans to grow business organically with assigned partners.

RESPONSIBILITY 3: Leadership and agency growth

• Responsible for the management of Project Managers.
• Assists with the leadership and growth of accounts.
• Leads in upselling of current accounts.
• Inspires relationships through purpose, passion and partnership in all aspects of the role in order to grow accounts.

POSITION REQUIREMENTS

• BS degree in Marketing, Journalism, PR, Communications or related field
• 7+ years of professional experience with regular partner contact
• Excellent communication skills
• Ability to multi-task and collaborate
• Organized and detail-oriented
• Solution-oriented
• Ability to handle the pressure of meeting tight deadlines

MINIMUM REQUIREMENTS Ability to perform each essential duty satisfactorily. Requirements and competencies include, but are not limited to, those listed below which are representative of the knowledge, skill and/or ability required to perform this job. Interested in learning more about the Account Supervisor position with The Partnership? Submit your resume to connect@thepartnership.com with the subject line Account Supervisor Resume.