Website Maintenance Policy: We define maintenance as keeping the web site current. It is not intended to be new design. We maintain a current backup, and archive all submitted files for your website. We reserve the right to distinguish between “updates” and “new designs.” Changing the navigation, the adding of new pages, graphic changes, buttons, etc. are considered new designs and charged accordingly to our hourly design rate. It is the partner’s responsibility to review updates and notify us of any necessary changes that are needed. There will be no charge for any errors on our part. However, if a change needs to be made due to client error, the regular hourly update fees will be charged. Your rate is calculated on the total time involved in completing the updates. Your website may be using third-party components. Though we have no control over third-party tools do and though we cannot warranty those particular elements, we will proactively monitor potential issues, mitigate and course-correct as appropriate. Any changes to your site stemming from regulations of these third-party components will be billed at the normal maintenance rate.